Welcome to Prana Cloth Store! These Terms and Conditions outline the rules and regulations for using our website (pranashirts.com) and purchasing our premium activewear products. By accessing this website and placing an order, you agree to be bound by these terms.
1. Website Use
1.1 Eligibility
You must be at least 18 years old or have parental consent to make purchases through our website. By using our site, you confirm you have the legal capacity to enter into binding contracts.
1.2 Account Responsibility
When creating an account, you agree to:
- Provide accurate and complete information
- Maintain the confidentiality of your login credentials
- Notify us immediately of any unauthorized account use
2. Products and Services
2.1 Product Descriptions
We take care to accurately describe our premium activewear (including dresses, jumpsuits, pants, shirts, shorts, and swimsuits) on our website. However, slight variations in color or texture may occur due to monitor settings.
2.2 Product Availability
All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
2.3 Hygiene Considerations
For health and safety reasons, swimwear must be tried on over underwear with all original tags and hygiene liners intact to be eligible for return.
3. Orders and Payments
3.1 Order Process
Placing an order constitutes an offer to purchase, which we may accept or decline at our discretion. Order confirmation emails do not constitute acceptance.
3.2 Pricing
All prices are in USD and exclude applicable taxes and shipping fees unless otherwise stated. We reserve the right to correct pricing errors.
3.3 Payment Methods
We accept: Visa, MasterCard, JCB, and PayPal. You represent that you have authorization to use your chosen payment method.
3.4 Shipping
We offer two shipping options:
- Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
- Free Shipping: For orders over $50 via EMS (15-25 business days)
Orders are processed within 1-2 business days. Delivery times are estimates and may vary due to customs processing.
4. Returns and Refunds
4.1 Return Policy
We accept returns within 15 days of delivery for unworn, unwashed items with original tags and packaging. Proof of purchase is required.
4.2 Non-Returnable Items
The following cannot be returned unless defective:
- Swimwear with removed hygiene liners or tags
- Final sale items
- Gift cards
4.3 Return Process
To initiate a return:
- Email [email protected] within 15 days
- Include order number and return reason
- Wait for RMA approval
- Ship to: Prana Cloth Store Returns, 1024 Everette Alley, Sunrise, FL 33317 USA
4.4 Refunds
Refunds are processed to the original payment method within 5-7 business days after we receive your return. Original shipping costs are non-refundable unless the return results from our error.
5. Intellectual Property
All content on this website (logos, text, images, etc.) is the property of Prana Cloth Store and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.
6. Limitation of Liability
Prana Cloth Store shall not be liable for:
- Any indirect, incidental, or consequential damages
- Delays or failures in performance beyond our reasonable control
- Minor variations in product appearance from website images
Our maximum liability for any claim related to your use of the site shall not exceed the amount you paid for the product in question.
7. General Provisions
7.1 Governing Law
These terms shall be governed by the laws of Florida, USA, without regard to conflict of law principles.
7.2 Changes to Terms
We reserve the right to modify these terms at any time. Continued use after changes constitutes acceptance.
7.3 Contact Information
For questions about these terms, contact us at:
Prana Cloth Store1024 Everette Alley
Sunrise, FL 33317 USA
Email: [email protected]
